Find out how Redcentric enhanced the management of its entire software lifecycle, including monitoring application usage, assignment of license use rights, compliance monitoring, renewal management, cost optimization, and asset retirement.
Managed service provider, Redcentric recognizes the importance of managing its IT assets and understands that all software deployed needs an appropriate and valid license. Based on this, the organization was looking for a solution to drive efficiency, automate processes, and improve reporting.
We recommended our SAM Essentials service, which provides Redcentric with a powerful Software Asset Management (SAM) tool and onboarding support, including:
- License reconciliation
- Comprehensive mentoring
- Personal development plans
- Ongoing support
- Quarterly health checks throughout the term of the agreement
SAM Essentials gives Redcentric absolute clarity of its software licensing position, enabling effective management, control, and protection of the software assets. This is alongside dedicated access to our SAM specialists who help to maximize the value of the company’s software investments. SAM Essentials ensures that Redcentric has the necessary skills and tools to implement a self-sufficient SAM program, giving the company complete control while helping it to reach its strategic goals and business objectives.
“Although we had SAM processes already implemented, and the organization was managing its contract obligations, implementing SAM Essentials enabled us to quickly automate many of our manual processes, subsequently reducing human error, improving accuracy, and increasing speed of decision making.”
Andrew Duffey, Head of Compliance, Redcentric
Our SAM specialists worked closely with Redcentric’s SAM manager to ensure that the tool was implemented and onboarded effectively, while also providing comprehensive training, support, and mentoring to the team.
“Implementing License Dashboard’s products and, subsequently, having continued access to an experienced SAM Specialist has enabled us to quickly achieve our goals, while ensuring that we become self-sufficient in managing, controlling, and protecting our software assets.”
Andrew Robinson, Software Asset Manager, Redcentric